This is the SOP for the: Create Workflow: Annual Social Update– this task only pertains to the Sales team.
Summary:
Post event, if this event is yearly and is not a birthday/wedding/mitzvah or any of that nature– create the workflow in their 00 file for the appropriate event. Follow the prompts within the task. For example: a Back to school event at a high school would be the school workflow.
- Double check what kind of event it was and ensure that is an annual social event like the example stated
- Create a 00 file in 17hats for the client.
- Once verified, click the create button to activate 08.Annual.Social Update in the 00 file.
- Within the 08.Annual.Social Update follow the prompts.
- Create new workflow for the event type. For this instance we are using 08.Revisit.Schools.
- Once created, everything should automatically send based on workflow routes.
Video below depicts steps shown above.