During the setup stage of every Event Shift, Smash Booth has a dedicated staff member in-office serving as tech-support who can access your computer remotely to aid with issues, run out items that may have been forgotten or failed, or in the case of an emergency, cover a shift if a Host is not able to work.
When we have 6 or more events scheduled, we assign someone an On-call Shift to help tech-support with some tasks to allow them to be more readily available to resolve troubleshooting issues right away.
Pay Structure
• Staff will be paid a flat rate per On-call Shift.
• The flat rate will be equal to 4 hours at the current hourly rate of a Host Lvl3.
Event Duration
• An On-call Shift begins one hour prior to the earliest Meet Time of the eventing, and concludes no earlier than one hour after the last Start Time of the evening.
• In the event that a Host calls in/out of a shift or is otherwise unable to show up, the On-call Host is required to cover the shift in their place. In this scenario, the On-Call Shift will become an Event Shift and will conclude following that event.
Expectations
• On-call Hosts must meet the qualifications of Host Lvl3 whenever possible.
• Be available in dress blacks to allow you to work, or be onsite at any of the evenings events.
• Have an open schedule allowing you to work to conclusion any of the Event Shifts scheduled during the evening.
• Aid in loading vehicles as Hosts arrive, and unloading vehicles if applicable.
• Be prepared to deliver items to Hosts on-site in the event something may have been forgotten.
• Be available to perform in-office tasks as assigned by the Events Director. This may entail taking out trash, folding thank you boxes, refilling crafter’s tape, sanitizing props, among other miscellaneous tasks.