Event media and personal data are retained for two years, unless clients request earlier deletion.

Yes. All guest data is encrypted both in transit and at rest, using AES-256 encryption for stored data and TLS 1.2 for data in transit

Yes. We adhere to GDPR standards for clients who require compliance for events involving EU citizens.

We use AWS to host our infrastructure. Please refer to this web page for physical security details.

All data is stored securely in the United States on trusted cloud infrastructure. Some optional features (such as background removal) may temporarily process images in Europe, but all data is secured to the same standards.

Always. We come prepared with backups for cameras, lighting, and most components. With electronics, it’s never a matter of “if”, but rather “when” something breaks. We also have a live support team during every event, ready in case anything ever goes sideways.

Yes, for social events this is called an Idle Time fee. We’ll set up early, remain on standby (powered off), and start when your timeline is ready.
For corporate or marketing events, setting up a day prior is more common and typically included in your initial proposal.

Absolutely. We’re happy to work directly with your venue or planner to ensure all logistics, timing, and access are handled smoothly.

Short answer: no. Once the booth is set up, relocating it requires time and could risk disrupting the event. If it must be moved, the process will take about 2-3 hours depending on the service and other variables.
Instead, we recommend booking multiple booths, or adding something like a Roaming Photo Booth for cocktail receptions.

We only need access to one standard outlet and we must be provided with an extension cord if we’re setting up further than 10 ft from the outlet. For more details, visit the “Booth Details and Logistics” section of the service you’re considering.

Of course! If there are any photos you’d like removed from public or shared view, just let us know. Also, if you would like your gallery to be password protected, please just email [email protected] and let them know the password you would like applied.

Standard galleries stay live for at least 90 days, but we offer extensions or permanent hosting for an additional fee. Typically, 90 days is plenty of time to download all your photos/videos.

You’ll receive an online gallery link where you can view, download, and share all photos/videos. Galleries are typically available by the Wednesday following your event at the very latest, and often available live during your event.

If you’re planning an outdoor event, we always recommend having a Plan B. Weather-related cancellations or adjustments must follow the terms in your rental agreement.

Yes. We require 25% at booking, and the remainder to be paid 30 days prior to your celebration. Between those dates, you can make whatever payments you like, as often as you like!

Yes! If you need to move your event date, just let us know as early as possible. We’ll do everything we can to accommodate the new date. If it’s not available, your 25% retainer will still apply toward the original booking. Please note: events rescheduled into the following calendar year may reflect updated pricing.

Deposits are non-refundable, but depending on how much notice we get, we may be able to apply it to a future date. Check your Rental Agreement for specifics.

We accept most forms of payment. You may pay by credit card or ACH online directly through the “Pay Now” link on your invoice. Alternatively, you may also pay by cash, via check, Venmo, Zelle or even BitCoin! If you use any alternative payment method, be sure to include your name and invoice number.

Payments can be mailed to:
Smash Booth
2875 E Patrick Ln, Unit P
Las Vegas, NV 89120

Our Venmo is @smashbooth
Our Zelle is [email protected]

NO.
We’ve seen it too… Many photo booth companies charging prices too good to be true but then tack on travel fees, charge for props, personalizing the strips, set up, everything you can think of.

The price we quote includes ALL fees, including travel, parking, taxes, etc. The only thing NOT included is gratuity. We’ll never force our clients to provide gratuity or dictate the amount. If you have a great time with your photo booth host, you can decide whether or not you want to give them a tip. Never expected, always appreciated.

Yes! Because we have an in-house graphic designer, we offer full upgraded customization, from start screen designs to print layouts and even backdrops. Send us your invites or inspo, we love making things cohesive.

Yes! We can create custom graphic backdrops, step-and-repeats, or whatever else you need, in the same quality we bring to everything else we do.

Absolutely! All photo strips, boomerangs, videos or anything else include personalization to include your name, date, logo or anything else you need.

For an additional fee, we can even vinyl wrap your kiosk, add custom backdrops, the sky’s the limit!

Yes. All of our photo booth options have the option to include prints of various sizes and layouts. Whether you want a traditional 2X6 strip, a more modern 4X6, or something crazy like a 6″X10″ monster strip… We got you.

• Over a decade of experience
• Award-winning service
• Fully licensed, insured, and backed by hundreds of 5-star reviews
• Actual company with staff & support (not a hobbyist)
• Custom designs & branded experiences
• Real-time delivery and live support
• Innovation, customization and selection

Yes! We offer a few variations on the service, providing either a kiosk at your event, or our Remote Video Guestbook allowing guests to participate from their smart devices, from anywhere in the world!

I’m so glad you asked.
Yes, a lot of companies throw “award winning” and “voted best in X” around meaninglessly and without any merit.
We’ll bring reciepts.

Local Awards
Best Wedding Photo Booth ~ Wedding Chamber of Commerce
Best Wedding Entertainment Company/Non-Music ~
Wedding Chamber of Commerce
Best Booth Dazzle Award ~ Bridal Spectacular
SuperStar Award ~ Bridal Spectacular
5 Star Award ~ Beautiful Bride Magazine

National Awards
Photo Booth Hall of Fame Inductee (only a small handull worlwide hold this honor)
Best Wedding Photo Booth finalist ~ Booth Master Awards
Best Photo Booth Team ~ Booth Master Awards
Couple’s Choice Awards ~ WeddingWire
Best of Weddings ~ TheKnot
5-Star Award ~ Yelp!

Of course, the most meaningful awards are the hundreds of heartfelt 5-star reviews, and the client thank you cards that adorn our office walls.

Some do, but we’ve evolved. We believe guests are the prop. It’s cleaner, more timeless, and shows off everyone’s actual personality. If you need props though, just let us know.

Yes, almost all of our bundles include a backdrop. You can select from our curated collection or upgrade to a custom design that fits your event perfectly.
We do have a handful of services however, like our Roaming Photo Booth, Scribble, and drop-ff that do not have a backdrop included. Either way, your quote should list whether or not a backdrop is included.

Absolutely. We’re inclusive and welcome everyone with open arms.

We work with the best in the biz. Over thousands of events, we can certainly can point you in the right direction for amazing DJs, planners, photographers, or venues, talent, set designers, etc. Just ask.

Reach out! We’re often hiring amazing and outgoing people to help us bring the Smash Booth energy to event. Apply here: smashbooth.net/apply

Over a decade. We first opened our doors in September of 2012.

Of course. Smash Booth is fully licensed and insured. We have full and extensive coverage, including Worker’s Compensation.

A photo booth is NOT an add-on, it’s a stand alone service that needs the attention of one. If a photo booth company offered a free add-on DJ or photographer would you take it? Well, you shouldn’t, because both of these are also their own service which require a different set of skills and product understanding.

Swing by your DJ/venue/photographer’s Instagram. How many photo booth photos are there? Are there any?. Probably not. Is it because they’re embarrassed by their product? Is it because they don’t care about the photo booth? Most likely it’s because they post photos of what they’re passionate about. We’re passionate about photo booths, and it’s all we do.

We know it’s a tough choice with so many options. When considering working with any event professional, here’s a few questions we suggest asking.

Are you licensed and insured?
How long have you been in business? I would be weary of any companies in business less than two years, especially for an important event like a wedding or brand activation.
What’s your full time job? Again, if this is an important event, I warn against the part-time boothers. Their full time job will always take precedence.
In addition, do your due diligence.
Check reviews. SO MANY bad decisions could have been avoided if clients only spent 2-5 minutes to check Yelp or Google.
Look at their Instagram. The event industry is very fun and colorful, if a photo booth company doesn’t have photos from events, there must be a reason.
Are their prices too good to be true? Understand that running a business has expenses and overhead. licensing, insurance, staff, taxes, utilities, product, websites, advertising, back up equipment, all these things add up.
Do the math yourself. Does the quote make sense?
We all want to get a good deal, but unfortunately the photo booth industry is FULL of people that decide they want to be business owners but have no actual business education, no business plan and no business experience. They buy (or DIY) a photo booth, fill their calendar, but as the unexpected expenses start rolling in, these “companies” close down and sadly leave their clients high and dry.

Yes! However only with select booths.

Also, we must have complete overhead coverage in an area within 10’ of power. Also, our equipment may become unreliable in temperatures over 85.

While meals are appreciated, they’re not required. If the rental exceeds 6 hours, we do require a short break so our team can recharge. This can typically be done without interruption to the booth, but if non-stop, hosted operation is required, let us know so we can schedule multiple staff for your event and quote accordingly.

Yes, we can split time blocks with idle time between them. Just let us know your timeline so we can quote accordingly.

Our team dresses in clean, professional all-black attire unless otherwise instructed to match your theme or dress code.

Yes, directly following their session, your guest will be able to text or email their photo/video to themselves!

Most of our services include digital delivery (text/email) and optional prints. Whether you’re looking for instant keepsakes or modern social sharing, we’ve got you covered.

We’ve got you covered. If your rental includes prints, any time a guest wants an additional print, they just need to ask.
Note: Some services, like cookies, magnets and buttons, only include ONE piece per session, however guests are welcome to participate in multiple sessions.

Like anything with electronics and computers, things happen. However, our goal is to ensure you never know that anything ever went wrong. Our staff is trained to troubleshoot most issues on-site. If anything major happens, we have backup plans in place, backup equipment onsite, and a live support team available during every event. Although things will inevitably go wrong, over thousands of events, we have never missed, or had to leave any event early.

No we don’t. Though our staff is always grateful when they’re invited to eat, we do NOT require this.

We’ll never force our clients to provide gratuity or dictate the amount. If you have a great time with your photo booth host, you can decide whether or not you want to give them a tip. Never expected, always appreciated.

Yes! Although, believe it or not, we recommend no props. I know, I know… Photo booth blasphemy. Here me out…

1. When there are no props, we find guests actually pose, embrace and engage. Props actually seem to hinder all that personality.
2. Props are dirty. Though we clean them regularly, germs be germing. We have completely eliminated anything that’s not easily cleaned and disinfected (no hats, boas, wigs, etc).
3. Props are only fun in the moment. Your guests are likely going to be looking amazing, dressed up, laughing and glowing. So many otherwise amazing and timeless photos are ruined with a “Dafuq”, or “Cash Me Outside” sign.

Yes! If you provide props we’ll do our best to keep them clean & organized as if they were our own, and make certain they are returned at the close of the event.

Certainly! We LOVE unique backdrops, just be sure the material used isn’t reflective or prone to wrinkles (we’re looking at you vinyl!)
Also, it’s VERY important to let us know if you want to attach any lights, the set is deeper than 2ft or want to attach anything to our backdrops. It’s always best practice to communicate with us and share designs or photos if you have them so we can be prepared with anything needed on our end to ensure your vision is realized.

This depends on a few things, like which service you choose, the capture orientation and how close your guests are willing to get. For booths that are framed in portrait orientation, we capture gorgeous, full length and so, we recommend 2-4 guests. For booths that shoot in landscape (most options), you can easily fit 6-8 guests or more.

As many as you want! During your rental period you have unlimited access to the photo/video booth. It’s your time, go nuts!

Yes, typically at least. Of course, availability, customization options and services are going to be more limited, but reach out, we’ll let you know what we have available.

Our pricing varies greatly depending on the experience and customization you choose, time of year, length of service and other factors. We don’t do gimmicks, specials or discounts, just transparent pricing for exceptional service. Take a moment to complete our availability form and we’ll send you a no obligation quote for the services you’re interested in.

Yes! We can provide service for city-to-city tours, or for multi-city events.

Yes! Though our enclosures are limited to indoor events. As well, this is not a traditional self-contained, arcade style enclosed booth, but rather a larger 8X8 enclosed space.

Every day. Though we’re headquartered in Las Vegas, we have equipment and teams in many cities across the country. Even if your city isn’t listed on our site, reach out! We can likely make something work.

Of course, not all items are available in every market. For example, our photo bus, though it technically can be transported to anywhere, a greater booking window would be needed for logistics.

Sorry, we do NOT match prices.
All photo booth companies aren’t built the same. We compare this to price matching an Uber to a limo. While an Uber has its place, you wouldn’t trust one to deliver you to your wedding on time and in the style you deserve.

Smash Booth is among the most highly rated photo booth companies in the U.S., we’re fully licensed & insured, provide a premium service and our team has won many local and national awards. In short, we’re an actual company and have overhead that must be met.

Often times we’re asked to match the prices of weekend photo booth hobbyists. Folks who buy or build a photo booth to make a few extra bucks on the weekend. Many of these people will cancel an event if their full time job calls them in to work, or if their children get sick. Like an Uber, probably a safe bet for a backyard birthday, or similar event.

If this is an important celebration however, don’t take any chances, choose the limo.

If you haven’t yet, complete our availability form, once done we’ll send you current information and pricing for the options and services you’re interested in. To secure your date, simply accept the quote, sign the rental agreement and make your payment. This can all be done online!