4 Questions to Ask Before Booking Your Photo Booth
Just like booking your photographer or DJ, a lot of thought has to go in to every decision you make regarding the vendors you choose. Let's face it, you're likely booking a photo booth for a major life event, you can't afford to take chances. Luckily, you don't have to.
Unfortunately, all photo booth companies were NOT created equally. Here's a few steps you can take to be sure your Photo Booth Company is everything you expect it to be...
1. Are You Licensed and Insured?
First things first, let's make sure you're dealing with a real company. This detail's extremely important and all too often overlooked. I can't tell you how many times we get this call;
"Can you please work my event tomorrow?! My venue won't allow my photo booth company on property because they're not insured!!".
To make matters worse, they won't be giving you a refund either. Remember, you can set up a website and create a business card in about an hour. Make sure you're talking to more than just someone with a business card and website.
Of course, Smash Booth is fully licensed and insured to operate in Las Vegas, Henderson and Boulder City.
2. Can I See Your Photo Booth Before Booking?
Make certain you know what you're going to be getting. Trust me when I say you don't want to leave this to chance or be surprised. Here's another thing we hear all too often;
"They showed up and I was like, where's the booth?!? All they had was this web cam on a table with a laptop next to it!"
I've personally seen "photo booths" made out of everything from suitcases to card board (#NotKidding), to 20" box fans. Yeah, those box fans.
Ask to see their booth! And don't settle for some stock photo that may or may not be theirs. Smash Booth takes photos on location all the time and posts them to Instagram.
You can see what our booth looks like set up night after night, event after event. Check us out using the link above or by searching @SmashBooth on Instagram.
Besides seeing our set up, you can see how we dress (Do you want someone at your event in jeans and a tee shirt?), you can see our beautiful memory albums and props, but most of all you can see what kind of fun your guests are going to have. These aren't models or even our friends on our Instagram page, these are real guests having an amazing time with Smash Booth.
3. Will there be ANY other fees?
Don't fall for the Bait & Switch! It's not uncommon that we have someone ask if we'll match prices with company "X". So, we'll go take a look and see that the price we're being asked to match is not at all what it seems to be and that after adding everything up to create a similar package, we're happy to point out that we're already cheaper. The following is a phone call you don't want to be making;
"I booked company 'X' because they were a lot cheaper but then when the date got closer they told me that I only paid to take photos and that printing them was extra, then I learned props weren't included, then they told me I had to pay for travel, then that my 4 hour rental was only 2 hours because the 1st hour and last hour they need for set up and tear down..."
Folks, I don't make this up. These are REAL conversations that people have had with me about other rental "companies".
Smash Booth is 100% up front about what's included in your rental. No set up charges, travel fees, forced gratuity or any other hidden fees. Ever.
4. Do You Have References?
These can come in many shapes and sizes. In fact, don't even ask for references, just take a quick glance at Yelp. Seriously, if you book a company that shows up an hour late and is rude to your guests but you only see their negative reviews AFTER your event when you go to Yelp to leave your own, that's your own fault. This is an important celebration and a good, reputable company won't be cheap. You owe it to yourself to spend 30 seconds to look at their Yelp, Wedding Wire or The Knot reviews.
I also encourage you to check out ours as well (spoiler alert! They're AMAZING!) There's a reason that Smash Booth is a preferred vendor at many local venues and provides photo booth service on behalf of many Las Vegas DJs, Photographers and planners.
There you have it, 4 quick ways to make sure you're dealing with a company that's going to show up and provide the service you expect.
Avoid any problems by quickly running through these four questions, because your celebration's too important to leave to chance. Make sure whichever photo booth company you're talking to is licensed & insured, that they're equipment fits your expectations, that past clients have been happy with their services and that you know for certain what you're paying them.
You know what they say, if it's too good to be true...
If you have any other questions about your Las Vegas photo booth rental, please shoot us an email or give us a call. We're always glad to help.
If you have an event coming up, fill out the form below to see if we're available. We'd love to celebrate with you!